This Privacy Policy explains how ApplianceIQ collects, uses, stores, and shares information when people use our appliance shopping intelligence platform. ApplianceIQ helps users search appliance models, compare products, compare store offers, track prices, save packages and wishlists, create price alerts, and view store confidence signals.

ApplianceIQ is not currently a store, does not sell appliances directly, and does not process appliance purchases. Final pricing, availability, delivery, installation, warranty, return, rebate, financing, tax, and fee details are confirmed by the store.

ApplianceIQ is an appliance comparison and shopping intelligence service intended for shoppers in Canada. ApplianceIQ is operated under the ApplianceIQ brand. For privacy inquiries, contact the ApplianceIQ Privacy Officer at privacy@applianceiq.ai or support@applianceiq.ai.

Depending on how you use ApplianceIQ, we may collect the following categories of information:

• Account information, such as email address, login method, account identifiers, and profile preferences.
• Contact information, such as name, email, phone number, postal/ZIP code, country, and messages you send us.
• Saved shopping data, such as saved products, My Package items, wishlists, saved comparisons, price alerts, recently viewed products, and selected store offers.
• Preference data, such as postal/ZIP preference, preferred stores, preferred brands, avoided brands, language, country, and notification preferences.
• Usage data, such as pages viewed, searches, clicks, product interactions, comparison activity, price alert activity, and account conversion prompts.
• Device and browser data, such as browser type, device type, operating system, IP-derived region, session identifiers, and diagnostic logs.
• Cookies and analytics data, including necessary session cookies, preferences, and future analytics, affiliate, or advertising identifiers where permitted.
• Communications, such as support requests, partnership inquiries, lead forms, account emails, price alert confirmations, and feedback.
• Please do not submit sensitive personal information, such as government ID numbers, payment card numbers, health information, precise financial information, or other sensitive details unless ApplianceIQ specifically asks for it.

• Provide and maintain account features, including login, logout, saved packages, wishlists, saved comparisons, recently viewed products, and price alerts.
• Personalize appliance recommendations, comparison guidance, store-offer summaries, and package planning tools.
• Save local or account-based preferences, including location, language, preferred stores, and preferred brands.
• Send transactional notifications, such as auth emails, account messages, price alert confirmations, back-in-stock notices, and package reminders when enabled.
• Improve ApplianceIQ products, data quality, search relevance, category filters, recommendations, accessibility, and security.
• Monitor for fraud, abuse, scraping, security incidents, unauthorized access, and misuse of the service.
• Comply with legal obligations, enforce our Terms, respond to lawful requests, and protect the rights and safety of users, partners, and ApplianceIQ.

ApplianceIQ may use automated logic, scoring models, or AI-assisted features to generate shopping guidance, product summaries, comparison explanations, fit checks, store-offer summaries, and price-tracking suggestions. These features are informational.

AI-assisted explanations, product summaries, comparison guidance, fit checks, store-offer summaries, and price-tracking suggestions may be incomplete, outdated, or inaccurate. They are provided for informational shopping support only and are not professional, legal, financial, warranty, engineering, gas, electrical, plumbing, ventilation, building code, safety, or installation advice.

ApplianceIQ does not use AI to make legal, credit, employment, insurance, housing, or similarly significant decisions about users. You should verify important product, fit, installation, warranty, delivery, return, price, and availability details with the store or manufacturer before buying.

ApplianceIQ may use cookies, localStorage, pixels, and similar technologies for:

• Necessary cookies and storage for authentication, security, sessions, My Package, wishlist, price alerts, and site functionality.
• Preference storage for language, country, postal/ZIP code, recent searches, and dismissed prompts.
• Analytics to understand performance, user journeys, feature usage, and reliability.
• Future affiliate, referral, sponsored placement, or advertising tracking where permitted and disclosed.

You can manage cookies through your browser settings. Some features may not work correctly if necessary cookies or storage are disabled.

ApplianceIQ may use third-party service providers to operate and improve the platform, including:

• Supabase for authentication, account data, saved packages, wishlists, comparisons, alerts, and database services.
• Netlify for hosting, deployment, serverless infrastructure, edge/runtime services, logs, and site delivery.
• Google OAuth for optional Google sign-in and Google Workspace for business communications.
• Future email providers such as Resend, Postmark, SendGrid, SMTP, or similar providers for transactional notifications.
• Future analytics providers for product usage and reliability measurement.
• Affiliate networks, stores, and partner links when users click outbound store offers or request lead/quote/contact flows.

• With service providers that help operate ApplianceIQ, subject to appropriate contractual and security obligations.
• With stores, installers, brands, or partners when you request a quote, contact, package review, lead submission, or similar service.
• With affiliate or analytics partners when you click outbound links or interact with sponsored placements, where permitted and disclosed.
• For legal, compliance, safety, fraud prevention, security, or rights-protection reasons.
• In connection with a business transaction such as a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable law.

ApplianceIQ and its service providers may process and store information in Canada, the United States, or other jurisdictions depending on provider infrastructure. Privacy laws in those jurisdictions may differ from the laws where you live.

We keep information for as long as needed to provide ApplianceIQ, maintain account features, comply with law, resolve disputes, enforce agreements, support security, and improve the service. Users may request deletion of account-related personal information, subject to legal, security, and operational retention requirements.

Your rights may vary depending on where you live. Subject to applicable law, you may be able to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to legal and operational limits.
• Submit deletion requests by emailing privacy@applianceiq.ai or support@applianceiq.ai with the account email and request details.
• Withdraw consent where processing is based on consent.
• Unsubscribe from optional notifications or marketing communications.
• Update notification preferences for price alerts, package alerts, back-in-stock alerts, open-box alerts, and reminders.
• Make inquiries or complaints about privacy practices.

ApplianceIQ intends to respect applicable Canadian privacy requirements, including principles under PIPEDA and applicable provincial privacy laws where they apply. Quebec residents may have rights to make access or correction requests and to contact the person responsible for personal information.

Privacy inquiries can be sent to ApplianceIQ Privacy Officer at support@applianceiq.ai.

ApplianceIQ is not directed to children under 13 and does not knowingly collect personal information from children under 13. If you believe a child has provided personal information to ApplianceIQ, contact support@applianceiq.ai so we can review and delete it where appropriate.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online service can guarantee perfect security, and users should protect their login credentials and use trusted devices.

If ApplianceIQ determines that a security incident requires notice under applicable law, we will provide legally required notices to affected users, regulators, or other parties as appropriate.

For privacy questions, requests, deletion requests, or complaints, contact privacy@applianceiq.ai or support@applianceiq.ai.

We may update this Privacy Policy as ApplianceIQ changes. The effective date above shows when this policy was last updated. Material changes may be communicated in a reasonable way before or when they take effect.