Retailer IQ Ecosystem

A new chapter for retail

A better day.
A stronger business.

More time for your customers. More clarity for your business. One modular platform being built to bring your people, relationships and operations together.

See the story Explore the modules

01CustomerThe relationship

02QuoteThe possibilities

03OrderThe commitment

04DeliveryThe handoff

05PaymentThe complete picture

Connected workflow vision · modules at different stages of development

The Retailer IQ Ecosystem is launching soon in Canada.

01 / From relationships to operations

One customer.
A continuous story.

Imagine picking up exactly where the last conversation left off.

IQ CRM is being developed as a standalone way to manage relationships. The intended upgrade to core ERP would carry those shared customer records into the wider business.

For your team

Less context to reconstruct at every handoff.

For your business

A clearer connection between the relationship and the work that follows.

IQ CRM + core ERP · In development.
The connected workflow shown is the direction, not an available end-to-end product.

Explore IQ CRM

Illustrative example · intended CRM + ERP workflow · not a live product

01 / 05

Avery’s living room

Customer context

SAMPLE STORY

It starts with Avery.

A living room to furnish. A conversation worth remembering.

The intended foundation: one customer record your authorized team could share.

02 / Confidence on the floor

Make room
for expertise.

Give the person in front of the customer something better than another thing to remember.

Spec IQ

Coming Soon · Private preview

The specificationBehind every detail,
a source.

Manufacturer-source provenance

Unverified information is identified, not guessed.

Trace a sample specification

Manufacturer document Referenced value Customer package

Illustrative source trail. No real model or specification is shown.

Know where the answer came from.

Spec IQ brings appliance specifications into a customer package with their manufacturer sources. Your team can explain the detail. Your business can point back to the evidence.

Powered by ApplianceIQ Product Intelligence. Independent of ERP; appliance-focused today, with other industry feeds a future direction.

Explore Spec IQ

FloorFlow

Coming Soon · Private preview

FloorFlow · illustrative rotation · sample names

MMorganNext up
LLeeIn rotation
SSamIn rotation

A clear next turn. An assignment with a record.

Less “whose turn?”
More “how can I help?”

A rotation with the store’s own fairness rules. Every assignment recorded, including skipped turns and the reason. Clarity for the team, and a record for the manager.

Explore FloorFlow

03 / Modular by design

Your business.
Your starting point.

One platform direction for multiple retail industries. Start with the need that matters to you.

Start with relationships.

IQ CRM is being built to stand alone, with an intended upgrade path into ERP using shared customer records.

Coming Soon · In developmentExplore IQ CRM

Connect the operation.

Core ERP is being developed for retail operations across industries, including furniture. Spec IQ is not a requirement.

In development · not commercially availableDiscuss the ERP direction

Go deep on product.

Spec IQ is an independent starting point for appliance specification work. Add it when that expertise fits your business.

Coming Soon · Private previewExplore Spec IQ

Find the right next piece.

Open a group to explore. No questionnaire required.

Serve the customerRelationships, product knowledge and the sales floor.

IQ CRM

Coming Soon · In development

Designed for customer relationships and follow-up, with a path to the core ERP.

Explore IQ CRM

Spec IQ

Coming Soon · Private preview

Appliance specification packages with manufacturer-source references.

Explore Spec IQ

FloorFlow

Coming Soon · Private preview

Store-specific fairness rules and recorded floor assignments.

Explore FloorFlow

Support the people behind itLearning, coaching, field work and store visibility.

IQ Academy

Coming Soon · In development

Planned learning and onboarding for a more confident team.

Explore IQ Academy

AI Coach

Coming Soon · In development

Planned coaching and a place to practise customer conversations.

Explore AI Coach

Field IQ

Coming Soon · In development

Planned store visits, findings and follow-through with an owner.

Explore Field IQ

Command Center

Coming Soon · In development

Planned visibility across the modules and locations you adopt.

Explore Command Center

Coordinate a larger rolloutA complete plan or a tailored enterprise conversation.

Complete Retailer IQ Ecosystem

Coming Soon · In development

Discuss a coordinated plan for the seven currently catalogued modules.

Explore Complete Retailer IQ Ecosystem

EnterpriseXQ

Coming Soon · In development

The custom enterprise path for larger and more complex retail organizations.

Explore EnterpriseXQ

Look aheadProject work, HR and a future manufacturer platform.

BuildXQ

Planned · Not in committed development

A planned direction for multi-unit project management and delivery. Not yet in committed development.

Explore the project direction

HR module

Planned · scope to be defined

Onboarding, recruiting, provincial regulatory compliance, compensation, payroll, and exit and offboarding planning.

Intended to share staff and store identity, with separate access for sensitive HR and payroll information. No compliance or payroll outcome is guaranteed; provider integrations, pricing and availability are not committed.

Manufacturer platform

Future direction

A future platform for manufacturers. The existing partner listing and product-feed paths remain separate from this plan.

For manufacturers

Already know the modules you want?

Build a detailed launch plan

04 / The bigger picture

Easy to imagine.
Clear to evaluate.

The right next step is a grounded conversation about your operation. Here is what to know before you have it.

For the people
doing the work.
And the people
moving it forward.

Discuss your launch plan

What can we evaluate today?

Spec IQ and FloorFlow are built and in final preparation for commercial release; private previews can be requested. IQ CRM, IQ Academy, Field IQ, Command Center, AI Coach and EnterpriseXQ are in development.

Core ERP remains in development, with draft work not establishing a live end-to-end service. BuildXQ is Planned; HR and the manufacturer platform are future work. No module is offered for purchase here; nothing is charged.

How would adoption work?

Start by discussing the job you need to improve, the team involved and your current systems. Confirm module readiness, data migration, integrations, access controls and rollout scope before making a commitment.

Shared records and the CRM-to-ERP upgrade are intended architecture. Do not assume every connection is implemented or every existing system can be integrated.

Talk through your rollout

What is EnterpriseXQ?

The custom enterprise path for larger and more complex retail organizations. EnterpriseXQ is in development.

Organizations with 50 or more users, or needs such as single sign-on (SSO), API access, migration or a phased rollout, use this tailored path.

Final module inclusions, availability and commercial terms will be confirmed before launch. A tailored agreement does not automatically include every module or future product.

Explore EnterpriseXQ

What is the planned investment?

Existing indicative rates are listed below. Core ERP, HR and the future manufacturer platform have no commercial terms presented here.