Structured curriculum
Designed to cover product categories and the selling process consistently.
Retailer IQ Ecosystem
IQ Academy
Consistent product and process training, with completion visible.
Coming SoonCurrently in development.
Training is an occasional in-person session. New hires learn by shadowing, product knowledge varies by whoever trained them, and nobody can say who has actually completed what.
C$19/user/month · C$15/user/month billed annually
10-user standalone minimum
Planned launch pricing — final terms confirmed before launch.
Not available yet. This is currently in development. Joining the launch list is the way to hear first — there is nothing to buy or switch on today.
Who uses it
New hires in their first weeks, and whoever is accountable for them being ready.
- Training & Coaching Leaders
- Sales Teams
- Store Managers
- Regional Leaders
Training & Coaching Leaders
Training stops depending on who happened to be free that week.
Sales Teams
You are not learning the catalogue by guessing in front of a customer.
Store Managers
Readiness is something you can check.
What it does
Progress and completion
Designed so who has finished what is a fact rather than an impression.
Category and brand knowledge
Designed around what a salesperson is actually asked on the floor.
Manager visibility
Designed to show readiness before someone reaches a customer.
How it works
- 1
A new hire is enrolled
Into a defined path rather than a shadowing rota.
- 2
They work through the curriculum
At their own pace, on a device they have.
- 3
Progress is visible
To them and to their manager.
- 4
Gaps are identifiable
Before they become a customer's problem.
On its own
IQ Academy is designed to work for a single store with no other module — enrolment and completion tracking stand alone.
Connected to the rest
It is designed to pair with AI Coach so what was taught can be practised, and to report completion into Command Center alongside other store signals.
Questions
When will it be available?
It is currently in development. No launch date has been set.
Will it cover the brands we carry?
Category and brand coverage is part of the intended design; specifics will be confirmed before launch.
Can we add our own process content?
Organization-specific content is part of the design intent.
How is completion tracked?
Per person, against a defined curriculum.
Is it only for new hires?
No — it is designed for existing staff moving into new categories as well.
IQ Academy is part of the Retailer IQ Ecosystem
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