Practice conversations
Designed so a difficult conversation can be rehearsed before a customer hears it.
Retailer IQ Ecosystem
AI Coach
Consistent coaching, and somewhere to practise before it matters.
Coming SoonCurrently in development.
Coaching depends on a manager being free at the right moment. Most conversations are never reviewed, feedback is inconsistent between managers, and a newer salesperson has nowhere to practise a difficult conversation before having it.
C$25/user/month · C$20/user/month billed annually
10-user standalone minimum
Planned launch pricing — final terms confirmed before launch.
Not available yet. This is currently in development. Joining the launch list is the way to hear first — there is nothing to buy or switch on today.
Who uses it
Salespeople who want to practise before it matters, and the managers who cannot be everywhere.
- Sales Teams
- Store Managers
- Regional Leaders
- Training & Coaching Leaders
Sales Teams
Somewhere to be bad at something before you have to be good at it.
Store Managers
Coaching that continues when you are not on the floor.
Training & Coaching Leaders
Practice connected to what was taught.
What it does
Feedback against a defined process
Designed to assess against the selling process, not one manager's preference.
Consent-gated conversation review
Designed so real conversations are reviewed only where a retailer explicitly enables it and consent is confirmed.
Patterns, not transcripts
Designed so managers see where coaching is needed without reading everything.
How it works
- 1
A salesperson picks a scenario
Something they expect to face, or recently did.
- 2
They work through it
In practice, where the cost of getting it wrong is nothing.
- 3
Feedback is structured
Against defined steps rather than general impressions.
- 4
Patterns emerge
So coaching goes where it is actually needed.
On its own
AI Coach is designed to be subscribed to on its own. Practice and structured feedback do not require any other module to be useful.
Connected to the rest
It is designed to pair with IQ Academy so practice follows teaching, and with IQ CRM so coaching can sit in the context of a real deal.
Questions
What stage is it at?
Currently in development, and being built separately from the modules already integrated. No launch date has been set.
Will conversations be recorded?
Only where a retailer explicitly enables it and consent is confirmed. A consent gate is part of the design, not an option bolted on later.
What selling process does it coach against?
A defined process, agreed with your organization rather than assumed.
Does it need the other modules?
No. It is designed to work on its own and to be better alongside Academy and CRM.
How will pricing work?
Pricing is not finalized. AI Coach is the one module with a per-use cost, so its model is being worked through carefully rather than guessed at.
AI Coach is part of the Retailer IQ Ecosystem
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