Live rotation
Who is next, who is with a customer, and who was skipped.
Retailer IQ Ecosystem
FloorFlow
Fair floor rotation, without the clipboard.
Coming SoonBuilt and in final preparation for commercial release.
Rotation runs on a clipboard, a whiteboard, or someone's memory. Who was next is disputed, whoever is loudest gets the customer, and a salesperson who stepped away loses their turn with no record.
C$129/location/month · C$103/location/month billed annually
includes 10 users/location
Planned launch pricing — final terms confirmed before launch.
Who uses it
Everyone on the sales floor, plus whoever is responsible for it being fair.
- Sales Teams
- Store Managers
- Regional Leaders
Sales Teams
Your turn is your turn. Stepping away does not cost it, and nobody has to argue the point.
Store Managers
Rotation stops being something you adjudicate.
Regional Leaders
Floor patterns become visible across stores instead of anecdotal.
What it does
Configurable fairness rules
Each store sets what happens when a turn is missed.
Walk-in capture
A customer arriving is recorded, not remembered.
Greeter station
A front-of-store view for whoever is meeting people.
Floor history
What actually happened, by person and by hour.
How it works
- 1
A customer arrives
The walk-in is recorded at the door.
- 2
The next turn surfaces
Whoever is genuinely next, by the store's own rule.
- 3
Accept or pass
A missed turn follows the configured rule rather than an argument.
- 4
The assignment is recorded
Including who was skipped, and why.
- 5
The floor sees the state
Who is free, who is busy, who is next.
On its own
FloorFlow replaces the clipboard on day one. It needs no CRM, no catalogue work and no integration with anything you already run.
Connected to the rest
With IQ CRM a walk-in becomes a customer record without re-keying. With Command Center floor traffic becomes a store metric rather than a separate report.
Questions
How is 'next up' decided?
By your store's configured rule, not a fixed one imposed by the software.
What happens when someone misses their turn?
Whatever the store configured — next in line, or back of queue. It is a setting, not a hard-coded behaviour.
Can rules differ between stores?
Yes. The rule is per store.
Is this used to measure individuals?
It records what happened on the floor. Using that for performance management is your organization's decision, not a built-in feature.
Is it available today?
Not yet. It is built and in final preparation for commercial release; you can request a private preview.
FloorFlow is part of the Retailer IQ Ecosystem
Plan the tools your business needs. Connect more as your organization grows.